Terms of Service

Last updated: 29 September 2026

Welcome to SleepyTune.shop. These Terms of Service govern your use of our website and the purchase of personalised digital lullabies from us.

By using our website or placing an order, you agree to these Terms of Service.

1. About SleepyTune

SleepyTune provides personalised digital lullabies created based on information and preferences provided by customers.

For questions or support, please contact us at:

contact@sleepytune.shop

2. Our Products

Our products are personalised digital products. Each lullaby is created specifically based on the information provided when you place your order.

Because our products are personalised, please carefully review all information before submitting your order, including:

• Names and spellings

• Personalisation details

• Other information or instructions provided during checkout

We are not responsible for errors caused by incorrect information supplied by the customer.

3. Placing an Order

When you place an order through SleepyTune.shop, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order where necessary, including where we believe the information provided is fraudulent, abusive, unlawful, or otherwise inappropriate.

An order is subject to our acceptance and successful payment.

4. Digital Delivery

SleepyTune products are delivered digitally.

No physical product will be shipped unless explicitly stated otherwise on the product page.

Delivery times may vary depending on the product and order volume. Any estimated delivery time displayed on our website is an estimate rather than a guarantee unless expressly stated otherwise.

You are responsible for providing a valid email address and ensuring that you can receive the digital product.

5. Personalised Content

You grant SleepyTune permission to use the information you provide solely as reasonably necessary to create and deliver your personalised product.

You confirm that the information, names, text, or other material you submit does not knowingly violate the rights of another person or applicable law.

We may refuse personalised content that is unlawful, abusive, hateful, sexually explicit, threatening, or otherwise inappropriate.

6. Payments

All prices are displayed on our website at the time of purchase.

Payment must be successfully completed before we begin processing your order.

We may use third-party payment providers to process payments. Your payment information may therefore be handled according to the relevant payment provider's terms and privacy policy.

7. Refunds and Cancellations

Because our products are personalised digital products, orders generally cannot be returned once production has started or the digital product has been delivered.

Nothing in these Terms removes or limits any consumer rights that cannot legally be excluded.

If there is a problem with your order, including a technical issue, an error made by SleepyTune, or a product that does not conform to its description, please contact us at contact@sleepytune.shop so we can review the issue and provide an appropriate remedy where required.

For further information, please see our Return & Refund Policy.

8. Intellectual Property

Unless otherwise stated, SleepyTune and its licensors retain all intellectual property rights in our website, branding, graphics, designs, text, software, and other materials.

After purchasing a personalised lullaby, you receive the right to use the purchased digital product for personal, non-commercial purposes.

You may not resell, redistribute, commercially exploit, or represent SleepyTune's products as your own without our written permission.

9. Website Use

You agree not to:

• Use our website for unlawful purposes.

• Attempt to gain unauthorised access to our systems.

• Interfere with the operation or security of our website.

• Copy or reproduce our website content without permission.

• Use our services to create content that violates applicable laws or the rights of others.

10. Third-Party Services

Our website may use third-party services such as payment processors, hosting providers, analytics services, email providers, or other technology providers.

We are not responsible for the availability or independent practices of third-party services. Your use of those services may also be subject to their own terms and policies.

11. Website Availability

We aim to keep SleepyTune.shop available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, SleepyTune will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including any rights or remedies you have as a consumer under applicable law.

13. Privacy

We collect and use personal information in accordance with our Privacy Policy.

By using our website and purchasing our products, you acknowledge that your information will be handled as described in our Privacy Policy.

14. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last updated" date at the top of this page. Your continued use of our website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by law.

15. Governing Law

These Terms are governed by the laws applicable in the jurisdiction in which SleepyTune operates, subject to any mandatory consumer protection rights that apply to you.

16. Contact Us

If you have any questions about these Terms or your order, please contact:

SleepyTune.shop
Email: contact@sleepytune.shop